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Industry News
28th June 2017

Three steps to becoming a customer-obsessed manufacturer

Sixty-four percent of businesses around the globe reported profit growth in their business last year, but how was this achieved? The most successful businesses strive for growth, embrace digital and are constantly looking for ways to deliver and exceed customer expectations. Digital transformation and evolving customer expectations now combine to create a more transparent operating and trading environment than ever before. Becoming customer-obsessed in acquiring, serving and retaining customers is no longer a differentiator, but a necessity for modern manufacturers.

Manufacturing Global

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